Sunday, March 26, 2017

gorillasafarisrwanda.com Vision,Mission, Values

gorillasafarisrwanda.com-vision, Mission, Values
They don't call us Safari Kings and Car Hire Moguls for nothing. We are adventure outfitters who quench your thirst of Sun-lust, Wanderlust and Sand-lust. Our central theme is an eco-friendly safe product that meets or surpasses your expectation. The Only Customer You are a valued customer, the first, last and the only customer. When you hire us to organize your safari, car hire, hotel booking or any other service, we put all our time and resources towards the success of that request. That is why we have come up with a fully manned quality control department to make sure all the nitty gritties of your request are put into consideration before your arrival at the destination. Once all the arrangements have been completed, the quality control department will send you a final email indicating all what has been confirmed for your approval. Once approved, we go ahead and pay for everything then send you an additional email to confirm what is paid for, confirmation references and clerks. Location And Address Gorilla Safaris Rwanda is a subsidiary of Rika and Nyagah, a holding company of a group of companies with interests in transport and real estate in East Africa. The head offices are at Doris House, Tom Mboya Street Meru, Kenya East Africa. Agency and branch offices are in Nairobi, Mombasa, Malindi, Kenya, Kampala and Entebbe in Uganda, Kigali In Rwanda, Dar Es Salaam and Arusha in Tanzania and Bujumbura in Burundi. Address Gorilla Safaris Rwanda, Doris House, 1St Floor, Tom Mboya Street, Meru Kenya, Tel: +254723684974, +254729641204, Websites: http://gorillasafarisrwanda.com Blogs: http://laikipiakenya.wordpress.com , http://gorillasafaris.wordpress.com Vision: To be a world class safari outfitter and car hire agency well grounded on professional expertise, and committed to ethical values and practices. Mission To contribute to the our community well being through tourism research, promotion and development of community based tourism and inculcating the necessary scales to run viable tourism enterprises. Service Delivery Our concern is focused towards delivery of quality, value added service to all our guests. Quality Control Department- Meeting Our Guests Expectations Our quality control is aimed at ensuring that our product meets acceptable environmental impact assessment levels (eco-friendly). Our actions must not in impact negatively on the environment or the local communities our guests come into contact with. The product must also meets or even surpass guest expectations. Our product takes into consideration highest degree of safety to ensure that our guests do not come into any harm while on a safari, in their cars or hotel rooms. Tourism product is an image, a perception, an expectation and finally an experience . Simply put tourism is what the guest expects and the actual experience at the destination. Matching the expectation with the experience will make the guest happy. If the experience exceeds the expectation, the result is a very happy guest. At Gorilla Safaris Rwanda, we are the Safari Kings. At R&N Car Hire, we are the car hire moguls. Simply put we are not leaving anything at chance. The end result is a very happy guest. To get such results, we have set up a quality control department headed by One Rose. She is the match marker. She matches what you have booked is what you get and advices where changes are necessary. She ensures that services rendered to our guests must meet minimum accepted international standards. Our quality control departments matches the guests requests with the final service to be delivered to the guest. The quality control department liaises with the suppliers- hotels, transporters and attraction operators to ensure that what the guest has requested is what is reserved. In the early stages after confirmation of services, our guests will get an email from our quality control department to ascertain that what is they requested is matched what is actually booked and paid for. Gorilla Safaris Rwanda Services We are tour operators specializing in Car Hire, Hotel Booking, Airline Reservations and Tailor made private and group safaris in East Africa. Our famous safaris include Primates' tours and big game viewing in East Africa. Our most successful safaris are gorilla and chimpanzee tracking in Rwanda . Our gorilla tracking safaris involves tracking in Volcanoes National Park. Nyungwe Forest National Park is our main Chimpanzee tracking destination. Gorilla Safaris Rwanda-Big Game Safari Destinations include Maasai (Masai) Mara, Samburu, Lake Nakuru, Meru, Tsavo East, Tsavo West, Amboseli, Buffalo Springs (Kenya), Mgahinga, Bwindi, Queen Elizabeth (Uganda) Volcanoes, Nyungwe Forest, Akagera (Rwanda) Serengeti, Lake Manyara, Ngorongoro. A very unique Laikipia Kenya, a premier destination visited by celebrities- film stars, great athletes and the Royals. Laikipia is home to the famous Rutundu Log Cabins where Prince William Proposed to his wife Kate. Also in Laikipia are famous tourist resorts like Ol Pejeta, Mt Kenya Safari Club, Lewa Wildlife Conservancy. Other places of interest in Laikipia include Muktan Retreat, Sanctuary at Ol Lentille, Loisaba Wilderness, Il Ngwesi, Makenna's Hills Famous Beach destinations visited by our guests include Lamu, Dar Es Salaam, Zanzibar and Mombasa. Luxury beach hotels exists in Zanzibar North Coast, East Coast Our car hire and rental locations are Nairobi , Mombasa Malindi,Kisumu, Nakuru, Isiolo, Meru, Nanyuki (Kenya) Kampala,Entebbe Airport , Jinja(Uganda), Arusha, Kilimanjaro , Dar es Salaam, (Tanzania) Bujumbura (Burundi) Kigali, Gisenyi (Rwanda). Cars available for hire include Toyota land cruiser Prado, Safari land cruisers, Safari Mini Vans, Toyota rav4s, Toyota Premio and a multiplicity of other cars. We do hotel bookings through out East Africa. Why Rent Car with us? Fun: Car hire is fun. Guarantee daily rate. Our daily rental price is al inclusive. WE HAVE NO HIDDEN CHARGES. Quoted prices are inclusive of all government taxes. NO DROP OFF CHARGES. We won't charge extra for pick up at Nairobi city hotels and drop off at the Jomo Kenyatta or Wilson airports vis a vis. Unlimited Mileage-All cars are rented on unlimited mileage basis. That means you are free to travel in any part of the country at no extra cost. This gives opportunities of unlimited discovery. Safety And Security-When you hire a car with us, you have guarantee of a car which is well serviced in in sound working condition. Every rental car is subjected to thorough check to ensure that tyres are of the right trend, all electronics including car alarm, tracking and central locking system are working. We ensure that he lights are perfectly set and working. We make sure that the breaks are perfect and all fluids-oil, transmission and break are at the right level. All rental cars come with spare wheel. Peace Of Mind -All cars come with comprehensive insurance thus you are assured that in case of collision and damage to third party you are covered. However please keep to the speed limits as you are not guaranteed of survival in the event of crash. Comprehensive cover takes care of passengers in the car but not the driver. Continuity- in the event of major breakdowns, your car will be replaced in the shortest time possible. All you have to do is call our office and let us know what is wrong with the car. If the car can be repaired, you can carry out the repair after informing the office. The time taken to replace your car will depend on how far you are from the nearest rental location. Flexibility- You can change your rental plan in the middle of the rental. You can pro-long your rental by calling and informing the office. One Way Rental/ Rent Here Leave It there: Flexibility is also exhibited as regards pick up and drop off. You can rent in Nairobi and drop off your car in Mombasa, Malindi or pick from airport and return in the hotels. You can pick the car at Jomo Kenyatta Airport and drop it in the hotels CAR HIRE RATES Car hire rates are determined by many factors. Different car hire companies have different formulas. Some base the rates on mileage, yet others use a flat daily rates. Our car hire rates or prices are calculated on an all inclusive flat daily rate on unlimited mileage basis. The car hire rates are valid throughout the year To rent a car in Nairobi just email us via: rnxploresafaris@gmail.com or info@gorillasafarisrwanda.com

Thursday, February 12, 2015

Hire Toyota Rav4 Nairobi Kenya on self drive unlimited mileage

Hire 4x4 Toyota Rav4 Nairobi Kenya and Jomo Kenyatta Airport on self drive or with driver. 4x4 Car Hire Toyota RAV4 Nairobi Rental Nairobi Airport Kenya
The Toyota Rav4 is a budget 4x4 car ideal for off road and town driving. The Toyota Rav4 is an intelligent all weather SUV. In normal circumstances the rav4 is like an ordinary two wheel drive sedan but will automatically engage 4x4 mode when the road gets sandy or slippery. The Toyota Rav4 is thus best suited for Kenyan road trips. Its has a good trunk for five passengers but ideally a family car. Othercars in this category are 4x4 Nissan X-trail, Suzuki grand vitara, Honda CRV, Sabaru Forrester and Toyota Rush. Other SUV cars for hire in our fleet include Toyota Prados, Mitsubishi Pajero, Nissans.  Also available are 4x4 safar jeeps,   Safari Land cruiser, Safari Mini Van, Land rover defenders, Toyota Premio and Allion.  Our car rental locations are Nairobi, Kilimanjaro, Arusha, Dar Es Salaam Mombasa,  Malindi, Arusha, Entebbe, Kigali, Bujumbura

Daily Rental Rates
  • Self drive USD 100 per day
  • With driver USD 120 per day
  • With driver and fuel 200 per day- conditions apply
 Discounts available for weekly and monthly rentals

To Hire Rav4 in Nairobi Kenya;
Email us rnxploresafaris@gmail.com or info@gorillasafarisrwanda.com
Tel +254723684974, +254702043040



Why Hire Toyota Rav4 In Nairobi From Us?
  • Fun of Self drive: Self drive gives you an opportunity to enjoy your hire without limitation.
  • Guarantee daily rate.  WE HAVE NO HIDDEN CHARGES.   Quoted prices are inclusive of all government taxes.
  • Unlimited Mileage-This gives opportunities of unlimited discovery at no extra cost.
  • NO DROP OFF CHARGES.  We won't charge extra for pick up at Nairobi city hotels and drop off at the Jomo Kenyatta or Wilson airports vis a vis. 
  • AM/FM Stereo Audio Equipment with CD/ Tape Player, Mp3 player input
  • One Way Rental/ Rent Here Leave It there:  Rent rav4 in Nairobi leave it in Mombasa, Malindi or pick from airport and return in the hotels. You can pick the car at Jomo Kenyatta Airport and drop it in the hotels.
Hire Toyota Rav4  Nairobi Kenya, Airport 4x4 Car Hire RentalSafety And Security-We guarantee  have guarantee of a car which is well serviced in in sound working condition. 
  • Peace Of  Mind -All cars come with comprehensive insurance thus you are assured that in case of collision and damage to third party you are covered.  Waiver of cover in case of drunken and careless driving
  • Continuity- in the event of major breakdowns, your car will be replaced in the shortest time possible.  All you have to do is call our office and let us know what is wrong with the car.  If the car can be repaired, you can carry out the repair after informing the office.  The time taken to replace your car will depend on how far you are from the nearest rental location.
  • Flexibility- You can change your rental plan in the middle of the rental. You can pro-long your rental by calling and informing the office. 
The Toyota rav4 is full of safety features-Dual air bags, Cfc free Air conditioning with air filtration, Electronic power steering, Automatic Transmission (Manual Transmission subject to request and availability), Power windows, Power mirrors, 5 doors, 5 passengers, ,Body style- SUV, Luggage Space, ABS breaks, High degree of fuel economy (average 11Km per litre) with improved fuel consumption and emissions.


 
Conditions to Hire Toyota Rav4 In Nairobi Kenya
Car Hire Rates -Car hire rates are determined by many factors. Different Nairobi car hire companies have different formulas.  Some base the rates on mileage, yet others use a flat daily rates.   Our car hire rates or prices are calculated on an all inclusive flat daily rate on unlimited mileage basis.  A day refer to 12 hours of day-light not 24 hours. One way drop off charges apply for rentals from Nairobi and drop in mombasa or Malindi as follows:-  Pick up Nairobi Drop of Mombasa town USD 100 for salon car, USD 150 for Rav4 USD 200 for Prados.  For Malindi add USD 50.  An extra day of rental may apply. The car hire rates are valid throughout the year

Refundable Deposit in case of damage to the car: 
A self drive car hire will attract a refundable deposit of USD 500.00 (Five hundred only) or more per vehicle as a sign of good will that you will return the car in good condition.  Not  must:- a refundable deposit is not a must.  In some cases it will be waived.

Car Hire Insurance
All self drive cars come with comprehensive insurance cover. Comprehensive cover include the following
Theft Protection waiver (TPW)
Collision Damage Waiver (CDW)
Excess Liability Waiver (ELW)
The terms and conditions of the insurance cover of a particular vehicle are transferred to the hirer for the entire period of hire.  RECOMMENDED INSURANCE-personal travel insurance cover.


Deposit Upon Confirmation of Booking
All confirmed booking must be secured by a deposit via a credit card or bank transfer. no booking will be confirmed without a deposit.  Deposit will be determined by the length of rental. 


Driver Age/ Driving License
The hire must be between 23 years of age and 70 years of age.  The hirer must present a valid driving licence recognized by any authority.  An international driving licence is not a must.  Also one must have valid identification document.  All Kenyans and East Africans wishing to hire cars must produce further proof of identification.  The officer in charge of a location has the right to decline one car hire if he feels the safety of the car is not guaranteed. Such refusal is not subject of review by any other employee of the company or owners.
 
Chauffeur driven Services/ Car hire with driver
We do offer Chauffeur driven services.  Being tour drivers, they do not usually observe the 8:00 to 17:00 Hrs work schedule.  Work for our drivers is usually assignment driven.  As the hirer you are expected to issue reasonable instructions to the driver. The driver is at your disposal. However an overworked driver is likely to cause accidents. 

Driving Code
In Kenya we keep left.  The hirer or his official driver is expected to observe all traffic rules.  At all junctions and round     about, give way to people coming from your right. Pay all parking fees and any fines as a result of speeding. Driving along Mombasa road can be dangerous.  That road is "owned" by the trailers.  Give way to them all the time irrespective of your right of way.

Highway requirements:  
For car rental or hire in Kenya, like other countries the police checks can ruin your trip. To avoid complications with the Kenya police, make sure that the car rental company or individual has the necessary papers for the car.  These include Current insurance certificate.  Car Accessories -spare wheel, jack, fire extinguisher, life saver triangle.  Car Rental to remote Northern Kenya requires extra tyres and tubes at your own expense.


Pick up and drop off points: 
Unless you are already within the country, our rental include Nairobi airport  transfers.  We pick you at the airport and return you to the airport.  Cars can also be dropped at our Nairobi office, or your hotel at the expiry of rental. We do airport transfers from Jomo Kenyatta international airport (Nairobi), Moi International Airport Mombasa to the town centre or any destination.
 
Airport transfers between JKIA (Jomo Kenyatta International Airport) to the city hotels will take between 20 and 30minutes depending on the traffic situation and your hotel of destination.
We also offer taxi services between Nairobi Hotels and the airports. 

Weekly and monthly rental
These rentals are available on request.

Optional Equipments:
Car rental may include the following items on request- toddler / baby seat, camping gear, water container ,camping gear is available at extra cost. Extra Spare Wheels-When going to remote Northern Kenya, we may require that you meet the cost of extra tyres and tubes.  Any unused tyres and tubes upon return of the car will be compensated.